At Aaradhya Electronics Pvt. Ltd., we are committed to ensuring customer satisfaction by providing high-quality products and reliable support. Please read our Refund and Return Policy carefully to understand your rights and our responsibilities.

✅ Returns Eligibility

We accept returns only if:

  • The product is damaged or defective at the time of delivery.
  • The product received is incorrect or incomplete (missing parts or accessories).
  • The return request is initiated within 7 days of receiving the product.

To be eligible for a return:

  • The item must be unused, in its original packaging, and with all accessories/manuals included.
  • A valid invoice or proof of purchase must be provided.

🚚 Return Process

  1. Raise a return request via email at support@aaradhyaelectronics.in or call us at +91-XXXXXXXXXX within 7 days of delivery.
  2. Provide clear images or video of the defect or issue.
  3. Our team will verify and approve the request.
  4. A pickup will be arranged, or you’ll be asked to ship the item back to our warehouse address: Aaradhya Electronics Pvt. Ltd.,
    [Your Warehouse Address],
    Nashik, Maharashtra, India – 422XXX.

💸 Refunds

Once your return is received and inspected:

  • We will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed within 7–10 business days.
  • Refunds will be issued via the original payment method only.

Note: Shipping charges are non-refundable unless the return is due to our error.

🔄 Replacement Policy

We offer free replacement for eligible issues like:

  • Manufacturing defects
  • Wrong item shipped
  • Missing accessories/components

Replacement will be dispatched once the returned product passes inspection.

🚫 Non-Returnable Items

Certain items are not eligible for return/refund:

  • Customized or special-order products
  • Items damaged due to customer mishandling
  • Products returned without original packaging or accessories